Shipping
Where we ship
UK only: mainland Great Britain, Northern Ireland, and offshore islands at standard delivery times. If your address is reachable by Royal Mail Tracked, we deliver to it.
Cost
Free express delivery on every order. No minimum spend, no threshold, no surprise charges at checkout.
Carrier and service
Royal Mail Tracked 24, signed for on delivery.
Dispatch
Orders placed before 3pm GMT, Monday to Friday, ship the same day. Orders placed after 3pm or on weekends ship the next working day.
Tracking
You'll get an email with a tracking link as soon as your order leaves our warehouse.
Lost or damaged
Email support@rgenr8.com with your order number and we'll resolve it.
Subscriptions
Subscription orders ship on the same monthly cadence as your initial purchase.